by admin | Jun 15, 2019 | Blog
It’s a fact of life that claims happen. As the rental operator, what do you need to know and what do you need to do? First let’s start with what you, the rental operator, should do prior to a claim. At the beginning of each and every rental, you should collect...
by admin | Mar 1, 2019 | Authorized Drivers, Auto Rental Insurance, Blog, car rental, RV Rental Insurance
Many renters believe that when you get a rental vehicle, their spouse/17 year old/next door neighbor/cousin can drive it too. Most people don’t think twice about tossing them the keys. But what happens if they are in an accident? Are they covered? The fast answer...
by admin | Nov 8, 2018 | Blog, Electronic Insurance ID Cards
With the electronic age in full swing, the era of having paper Auto ID cards is becoming extinct. While not all states or insurance carriers have adopted the electronic ID card, many are moving towards it. Additionally, many state DMVs are welcoming technology that...
by admin | Aug 1, 2018 | Blog
A damage waiver can go by several names: collision damage waiver (CDW), damage waiver or loss damage waiver (LDW). These are not insurance products and, in the rental industry, do not constitute the sale of insurance. However, most states have defined regulations...
by admin | Aug 1, 2018 | Blog
One way to set yourself apart from other auto rental agencies is to offer concierge services. Here are a few ideas of how you can use concierge services as the “carrot” to entice customers: Partner with local places and offer coupons or incentives...
by admin | Jun 1, 2018 | Blog
Whether you’re leasing one car or a fleet of vehicles, you — and your customers — must be prepared for the unexpected. In the summertime (and beyond), particularly in coastal areas, that means you need to take into account hurricane season and its associated...
