What Is a Damage Waiver and How Does it Work?

A damage waiver can go by several names: collision damage waiver (CDW), damage waiver or loss damage waiver (LDW). These are not insurance products and, in the rental industry, do not constitute the sale of insurance. However, most states have defined regulations...

Stay Competitive with Concierge Services

One way to set yourself apart from other auto rental agencies is to offer concierge services. Here are a few ideas of how you can use concierge services as the “carrot” to entice customers: Partner with local places and offer coupons or incentives...