Frequently Asked Questions
General Information
I’m a business owner – can I buy insurance directly from Triad Insurance?
While Triad Insurance primarily works through a network of trusted brokers, we’re happy to help connect you with an appropriate broker who can meet your needs. Contact us, and we’ll direct you to one of our experienced partners.
How do I find a broker/agent?
Finding the right broker or agent is easy with Triad. Simply give us a call at (610) 280-9980, and we’ll connect you with a knowledgeable broker/agent who specializes in your area of interest.
How do I get a quote?
To get a quote, contact our customer service team Monday through Friday, 9:00 a.m. – 5:00 p.m. EST, at (610) 280-9980. One of our dedicated specialists will be happy to assist you in obtaining a tailored quote.
Do you have a minimum or maximum number of units required to qualify for coverage?
No, we provide coverage for fleets of all sizes. Whether you have a single vehicle or a large fleet, Triad is here to meet your insurance needs.
What if I’m starting a new business or just began renting cars?
We welcome start-ups and small businesses. Even if you’re just beginning, there are no minimum requirements to receive a quote from us. We’re here to support your business from the ground up.
Do you insure older cars and RVs?
Yes, we offer insurance for vehicles that are 10 years old or older. Our policies are flexible and can be tailored to meet the needs of both newer and older fleets.
Am I required to have physical damage coverage on all cars in the fleet?
No, you are not required to have physical damage coverage on all vehicles in your fleet. You can choose to have this coverage on select units. For fleets with a mix of older and newer vehicles, selective coverage can be a cost-effective option.
Do you write policies in all 50 states?
Yes, Triad Insurance provides coverage for Auto Rental and RV Rental across all 50 states. We are committed to serving clients nationwide.
What should I do if there is a claim or accident?
When your policy is issued, we provide detailed instructions on how to file a claim. If you’ve misplaced this information, don’t worry—we’re here to help. Simply call us directly at (610) 280-9980, and we’ll guide you through the claims process.
Do you offer flexible payment options?
Yes, we understand the importance of financial flexibility. Contact us to discuss the various payment options available to suit your needs.
Triad Insurance Management FAQs
What does Triad Insurance Management specialize in?
Triad Insurance Management specializes in comprehensive insurance solutions for auto, truck, and RV rental fleets. They focus on protecting rental operators of all sizes, from independent businesses to larger franchise operations, across Pennsylvania and all 50 states.
Does Triad Insurance Management only serve Pennsylvania?
No. While Triad Insurance Management has a strong Pennsylvania focus, they are licensed to provide coverage in all 50 states. This allows multi-state rental businesses to work with one insurance partner for consistent coverage and service nationwide.
What types of rental fleets does Triad Insurance Management insure?
Triad Insurance Management insures a wide range of rental fleets, including passenger auto rental fleets, light and medium-duty truck rental fleets, RV and motorhome rental fleets, and mixed fleets that include autos and trucks.
Can Triad insure RV rental fleets with older vehicles or small fleets?
Yes. Triad Insurance Management provides insurance solutions for RV rental fleets regardless of vehicle age or fleet size. They work with both small and growing RV rental businesses as well as larger, established fleets.
What coverages are typically included in a Triad Insurance Management rental fleet insurance program?
A typical Triad Insurance Management rental fleet insurance program can include auto liability coverage, physical damage coverage for fleet vehicles, and protections for trucks, vans, and RVs. Programs are customized based on fleet size, vehicle types, locations, and rental operations.
How does Triad Insurance Management support claims for rental fleets?
Triad Insurance Management works with carriers that offer dedicated claims handling for rental fleets and provides guidance throughout the claims process. This helps rental operators report claims efficiently and return vehicles to service as quickly as possible.
Why should a rental fleet choose Triad Insurance Management instead of a standard commercial auto policy?
Standard commercial auto policies are not always designed for the unique risks of rental operations. Triad Insurance Management focuses specifically on rental fleet insurance, which can better address frequent drivers, short-term rentals, higher turnover, and varied usage patterns.
How can a rental business get a quote from Triad Insurance Management?
Rental businesses can contact Triad Insurance Management through their website information request form (https://triadinsurancemanagement.com/contact/), or by phone (610-280-9980). For the most accurate proposal, fleets should be ready to share the number and types of vehicles, locations, rental operations, and current coverage details.
Understanding Our Products
General Liability
General Liability insurance protects your business from potential risks, including bodily injury, property damage, and legal costs. It’s essential coverage that helps safeguard your business against unforeseen accidents and incidents.
Garage Liability
Garage Liability insurance is designed for businesses in the automotive industry, such as repair shops and dealerships. It covers claims of bodily injury or property damage that occur during garage operations.
Dealer Open Lot
Dealer Open Lot insurance protects the vehicles on your lot from risks such as theft, vandalism, and weather-related damage, ensuring your inventory is well-protected.
Garage Keepers Legal Liability (GKLL)
GKLL insurance covers damage to vehicles in your care, whether caused by fire, theft, vandalism, or collision. This is crucial for businesses that store or park customer vehicles.
Crime & Inland Marine
Crime insurance protects against financial losses due to theft or fraud, while Inland Marine insurance covers movable or specialized property, providing protection for goods in transit or other mobile equipment.
Drive Other Car
Drive Other Car insurance extends liability protection to business owners and employees who occasionally drive vehicles not listed on the company’s policy, ensuring comprehensive coverage in any driving situation.
Need More Information?
Triad’s insurance programs offer many benefits beyond regulatory compliance. If you have any other questions or need further assistance, contact us today and let us help tailor a policy to meet your specific needs. All policies are underwritten by top A-rated carriers, giving you peace of mind knowing that your business is in good hands.