Frequently Asked Questions
General Information
I’m a business owner – can I buy insurance directly from Triad Insurance?
While Triad Insurance primarily works through a network of trusted brokers, we’re happy to help connect you with an appropriate broker who can meet your needs. Contact us, and we’ll direct you to one of our experienced partners.
How do I find a broker/agent?
Finding the right broker or agent is easy with Triad. Simply give us a call at (610) 280-9980, and we’ll connect you with a knowledgeable broker/agent who specializes in your area of interest.
How do I get a quote?
To get a quote, contact our customer service team Monday through Friday, 9:00 a.m. – 5:00 p.m. EST, at (610) 280-9980. One of our dedicated specialists will be happy to assist you in obtaining a tailored quote.
Do you have a minimum or maximum number of units required to qualify for coverage?
No, we provide coverage for fleets of all sizes. Whether you have a single vehicle or a large fleet, Triad is here to meet your insurance needs.
What if I’m starting a new business or just began renting cars?
We welcome start-ups and small businesses. Even if you’re just beginning, there are no minimum requirements to receive a quote from us. We’re here to support your business from the ground up.
Do you insure older cars and RVs?
Yes, we offer insurance for vehicles that are 10 years old or older. Our policies are flexible and can be tailored to meet the needs of both newer and older fleets.
Am I required to have physical damage coverage on all cars in the fleet?
No, you are not required to have physical damage coverage on all vehicles in your fleet. You can choose to have this coverage on select units. For fleets with a mix of older and newer vehicles, selective coverage can be a cost-effective option.
Do you write policies in all 50 states?
Yes, Triad Insurance provides coverage for Auto Rental and RV Rental across all 50 states. We are committed to serving clients nationwide.
What should I do if there is a claim or accident?
When your policy is issued, we provide detailed instructions on how to file a claim. If you’ve misplaced this information, don’t worry—we’re here to help. Simply call us directly at (610) 280-9980, and we’ll guide you through the claims process.
Do you offer flexible payment options?
Yes, we understand the importance of financial flexibility. Contact us to discuss the various payment options available to suit your needs.
Understanding Our Products
General Liability
General Liability insurance protects your business from potential risks, including bodily injury, property damage, and legal costs. It’s essential coverage that helps safeguard your business against unforeseen accidents and incidents.
Garage Liability
Garage Liability insurance is designed for businesses in the automotive industry, such as repair shops and dealerships. It covers claims of bodily injury or property damage that occur during garage operations.
Dealer Open Lot
Dealer Open Lot insurance protects the vehicles on your lot from risks such as theft, vandalism, and weather-related damage, ensuring your inventory is well-protected.
Garage Keepers Legal Liability (GKLL)
GKLL insurance covers damage to vehicles in your care, whether caused by fire, theft, vandalism, or collision. This is crucial for businesses that store or park customer vehicles.
Crime & Inland Marine
Crime insurance protects against financial losses due to theft or fraud, while Inland Marine insurance covers movable or specialized property, providing protection for goods in transit or other mobile equipment.
Drive Other Car
Drive Other Car insurance extends liability protection to business owners and employees who occasionally drive vehicles not listed on the company’s policy, ensuring comprehensive coverage in any driving situation.
Need More Information?
Triad’s insurance programs offer many benefits beyond regulatory compliance. If you have any other questions or need further assistance, contact us today and let us help tailor a policy to meet your specific needs. All policies are underwritten by top A-rated carriers, giving you peace of mind knowing that your business is in good hands.